Legal
Terms and policies for using Elios.
Using Elios
Terms of Service
Your account, use of the platform, payments and our agreement with you.Acceptable Use Policy
Rules that apply to every Elios product, including activity carried out by agents.Computer Service Terms
Cloud environments, customer applications, templates and resource lifecycle.Phone Service Terms
Numbers, calls, messages, recording and communications responsibilities.Billing and Metering Policy
How usage is measured, how credits apply and how estimates relate to bills.Credits and Promotions Terms
Eligibility for and use of promotional usage credits.Prepaid Credit Terms
Purchasing and using a paid usage balance, and refunds when you close your account.Startup Program Terms
Applications, individual offers, credits and startup pricing.
Privacy and data processing
Privacy Policy
Personal information we handle when operating Elios.Cookie Policy
Cookies and similar technologies on our sites and account interfaces.Data Processing Addendum
Our obligations when processing personal data on your behalf.Subprocessors
Providers that process customer personal data for Elios.Security Measures
The agreed safeguards described in the data processing schedule.
Reporting and requests
For an overview of our approach to security, visit Security. For questions about using Elios, visit Contact.